Welcome to our Courses Page.  All courses can be customised. IT Skills and Soft Skills durations vary.  Our popular, fast paced Pick and Mix Courses© allow you to pick 4 sessions per day.

Not all course outlines are published, so please contact us if you would like information or an outline for a particular course

Soft Skills

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Absence Management
Accelerated Learning
Account Management
Advocacy/Buddy skills
Agile
Appraisals
Assertiveness skills [Course Outline]
Behavioural Styles (Communications Skills)
Belbin Team Building
Blended Learning Design
Blogging for Business
Body Language
Budget Management
Bullying & Harassment
Business & Report Writing [Course Outline]
Business & Strategy Development
Camera Interviews
Camera Techniques
Career Development
Change Management
Coaching Skills
Communication Skills
Conflict Management
Courseware Writing
Creative Thinking
Cross Culture Communication
Customer Care [Course Outline]
CV writing
Data Protection
De Bono Lateral Thinking
Delegation
Dignity at Work
Disciplinary & Grievance
Diversity
Documentation writing
Effective Communications [Course Outline]
Email Marketing
Employee Development
Employment Law
Equality & Diversity
Equality Impact Analysis
Facilitation
Feedback skills
Finance for non finance managers
Goal setting
Grammar & Writing Skills
Influencing Skills (Communications Skills)
Interview Skills
ITIL
Key Account Management
Management Skills [Course Outline]
Managerial Leadership
Meeting Skills
Mental Toughness
Mentoring
Minute Taking [Course Outline]
Motivation
Negotiation skills
NLP
PA skills
Personal Devt/Effectiveness
Personal Safety & Self Defence
Presentation Design [Course Outline]
Presentation Skills
Prince2 Certified
Prince2 Non-certified
Problem Solving
Process Improvement
Project Management Theory
Proof reading
Publication Design for Non-Designers
Reception skills
Recruitment & interviewing skills
Risk management
Sales & Marketing
Sales Techniques
Search Engine Optimisation
Secretary Skills
Security Clearance
Selling Skills [Course Outline]
Service Desk & Incident Management
Social Media
Sport Psychology
Stakeholder Management
Strategic Thinking
Stress Management [Course Outline]
Supervision
Team Leadership [Course Outline]
Teamworking
Telephone Sales
Telephone skills
Time Management [Course Outline]
Time Management with Outlook
Train the Trainer
Training Needs Analysis
Transactional Analysis
Web design skills