Team Leadership

Aims:  This course provides delegates with an understanding of what makes a successful leader. It assumes that the delegates already have good communication skills in listening and questioning techniques. Topics covered include the setting and follow up of realistic goals and objectives, keeping teams motivated for individual job satisfaction and retention, handling and pre-empting conflict situations. Objectives:  By the end of the course delegates will have gained skills in:

• Describing the stages of team development
• The importance of continual motivation
• Handling poor performance and team disputes
• Describing how their style affects the progress of the team