Microsoft Practice and Etiquette

Have you ever considered the actual words and content that employees use in their email communications to your valued clients and customers? Do you employ best practices to ensure emails are professional, clear and make a positive impression? The aim of this session is to demonstrate the importance of email etiquette “Netiquette” to help employees communicate more efficiently with their colleagues and clients, and also reduce email traffic.

NOVA –IT understands that improving employee security and data protection awareness is a high priority. We deliver online based security training sessions for all employees covering key topics.

Whilst an organisation can have the latest and greatest security technologies and controls, these can be undermined by a simple slip of the tongue, clicking on the wrong link or opening the wrong attachment.

Our approach to security awareness training is to break it down into easily digestible segments.

Our trainers are experienced at taking “non-techies” and individuals with no knowledge of IT or security through to a good general understanding. We deliver training in an informal and interactive way, with energy, and lots of useful content during 45-60 minute sessions, typically a maximum of 4 sessions in a day, based on groups of 10-15 people.

A key takeaway is that users are typically the ‘weak link’.